Shipping and Delivery Policy for Willcart

Delivery Areas

• We currently deliver to specific areas.
• Please enter your address on our website to check if we deliver to your location.
• If your area is not covered, we may be unable to fulfill your order.

Delivery Times

• Delivery times vary depending on factors such as restaurant preparation, traffic conditions, and order volume.
• Estimated delivery times will be provided at checkout, but they are not guaranteed.

Order Confirmation

• Once you place your order, you will receive an email or SMS confirmation detailing your order and estimated delivery time.
• Please check your order carefully to ensure all details are correct.

Delivery Fees

• A delivery fee may apply, which will be clearly stated during the checkout process.
• This fee helps cover operational costs, including delivery staff and logistics.

Contactless Delivery

• For safety and convenience, we offer contactless delivery options.
• You can specify delivery instructions during checkout, such as leaving the order at your doorstep.

Order Issues

• If you experience any issues with your order (e.g., wrong items, missing items), please contact our customer service within [specific time frame, e.g., 1 hour] of delivery.
• We will investigate the issue and work to resolve it promptly.

Weather and Traffic Conditions

• Delivery times may be affected by severe weather conditions or heavy traffic.
• We appreciate your understanding during such circumstances.

Age Restrictions

• By using our delivery services, you confirm that you are at least 18 years old or have the consent of a guardian.
• We reserve the right to request identification upon delivery if necessary.

Feedback and Complaints

• We value your feedback!
• If you have any concerns or suggestions about our delivery services, please reach out to us at:
• Email: willcart.in2000@gmail.com
• Phone: 8885613341